Can good design be deceiving?
Sometimes I come across a site that wows me with it’s design and right away I think” the service it presents must be as good as it’s design” and I sometimes buy from it without hesitation fascinated by it’s great design.
It happened with me recently with WPMU DEV, just as I saw the way they displayed their products and advertized their themes and plugins, I couldn’t resist and I signed up right away, however, after logging in and using some the plugins and putting them to real-world test, I got a bit disappointed.
Although I have to admit that they offer free support with membership, and to be honest they are very responsive and very patient will any questions you ask them, I am still suffering to get some plugins work as I hoped they would.
I am not saying it’s a bad service that you should stay away from, but just that the carefully designed banners all around the site and the very interesting video demos they create make you think a lot more of the products than they actually are!
Also, to be fair, they are very specialized in Multi-site plugins, which is something I have no need for right now, so maybe that’s part of why I didn’t enjoy their stuff so much.
So, have you been to a similar situation?
Share you thoughts with us on this topic.